Frequently Asked Questions
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What is Alpha?
Alpha is a streaming service which provides its subscribers with a wide variety of content choices on internet-connected devices.
What can I watch on Alpha?
Live Television and Radio stations from around the world are just the beginning of what is available to Alpha subscribers. You’ll enjoy video-on-demand (VOD) content such as TV programs, movies, documentaries, and much more.
How can I watch Alpha?
When you subscribe you can watch Alpha anywhere in the world through internet-connected devices which has the Alpha app pre-installed or downloaded, including smart TVs, game consoles, streaming media players, smartphones and tablets. You can also watch through an internet browser on your computer.
What are Alpha’s Plans and Pricing?
You can subscribe to Alpha for $10.99 on a monthly basis. The best value is a yearly subscription for $109.99. That’s 12 months for the price of 10!
How do I manage my personal information?
Go to the Account/Profile page to add or edit your personal information including e-mail address, password, billing, payment accounts and more.
What if I have a technical, billing or other problem?
Please email customer support at support@alphatv.global.
How do I sign up?
1. Visit app.alphatv.global. 2. Create your account by entering your email address and a unique password. 3. Choose your plan. 4. Enter a payment method. As an Alpha subscriber, you are charged once a month on the date you signed up.
How are Alpha movie ratings determined?
Alpha uses ratings provided by the Dove Foundation, an independent organization dedicated to serving families and individuals who love great entertainment and want a point-of-view for content through a Biblical lens so they can make informed decisions. Dove has been called “the Good Housekeeping seal for family entertainment”, and has been a trusted source for more than 30 years.